Summerside Main Office

Hours of Operation - Main Office & Drive-Thru 

Coming Soon to Consolidated Credit Union: 2-Step Verification & Self-Serve PAC Reset 

Starting in January 2022, when you log-in to MemberDirect Online Banking, things may look a little different. 

As fraudsters continue to find more sophisticated ways to access sensitive information, protecting your financial data as you manage your money online is more important than ever. 2-Step Verification and Self-Serve PAC Reset asre new industry-wide standareds that help ensure safe and secure logins to Online Banking. 

2-Step Verification 
2- Step Verification is a new security measure within Online Banking that serves to replace the existing use of security questions. Starting in January - during higher-risk logins - you will now be sent a short, one time use unique code that you must enter in order to confirm your identity before continuing into your online banking. 

This feature will not be available for set-up until January 2022. 

Self-Serve PAC Reset
Also coming in January, Self-Serve PAC Reset will allow you to reset your own Personal Acceess Code (PAC), without needing to visit or phone your credit union. 

Benefits for you: 
Safer, more convenient logins: once available, you will have the opportunity to reset a forgotten PAC from your own device. 

Advanced Security: After its launch in January 2022, high-risk logins will require 2-Step Verficiation to protect your money from fraudsters. 

Easy to use: once available, you can enroll for both 2-Step Verification and reset your PAC from your mobile phone, or desktop computer. 

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